Refund policy

Return & Refund Policy

At Brother's Keeper Car Wash & Pet Care, all sales are final. Because our services are performed in person and are not shipped or delivered as physical goods, returns are not applicable.

We take pride in the quality of every service we provide. If you have a concern about a service you received, we encourage you to reach out to us directly so we can make it right.

All purchases — including service packages, memberships, and products — are non-refundable unless otherwise required by law.

Thank you for trusting us with your vehicle and your pets. We are committed to delivering the best experience every time.